Solved

Process to add Credit Card Payment is always loading

  • 28 August 2022
  • 3 replies
  • 71 views

Badge +1

I wanted to upgrade my Klaviyo Plan and tried to add my Credit Card as a payment method.

 

If I click on the button to confirm my datas, it won’t stop loading. So it’s not possible to add my credit card as a payment method.
 

It‘s a big problem cause my clients need to get important emails but it’s not possible cause it’s not working to add a credit card!

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Best answer by Manny Singh 28 August 2022, 14:54

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3 replies

Userlevel 7
Badge +38

HI @Joel Lücking , looks like support would need to help here as it can’t be done through the community:

 

 

Badge +1

I am having the exact same issue 

Userlevel 7
Badge +58

Hello @Tanisha ,

As mentioned above, please contact support to deal with billing issues as the community is limited on our ability to troubleshoot that sort of account issue.

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