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Attribution Model - GA4 and Klaviyo


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I have a couple of questions around attribution …

Firstly, what attribution model does Klaviyo use?

Secondly, what attribution model is recommended for GA4? 

(I am using Data Driven for reporting attribution model, Paid and organic channels for channels that can receive credit, 30 day window for click through conversions, 90 days for all other conversion events and 3 days for engaged view conversions)

I understand Klaviyo and GA4 will never exactly match, but I am experiencing a circa 150% discrepancy. 

When I compare GA4 to Google Ads I am getting a circa 5% discrepancy. 

Thanks

Best answer by bluesnapper

Hi @gemmatoys 

In Klaviyo, the default is that a recipient only has to open a message, even without a click, and then purchase within Klaviyo’s attribution window (default 5-days for email, 24 hrs for SMS) for a purchase conversion in Klaviyo to be recorded against a flow/campaign - even if that purchase finally occurs via another channel.

More info on message attribution here

Hope that helps.

Andy

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bluesnapper
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  • October 12, 2023

Hi @gemmatoys 

In Klaviyo, the default is that a recipient only has to open a message, even without a click, and then purchase within Klaviyo’s attribution window (default 5-days for email, 24 hrs for SMS) for a purchase conversion in Klaviyo to be recorded against a flow/campaign - even if that purchase finally occurs via another channel.

More info on message attribution here

Hope that helps.

Andy


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  • October 13, 2023

Thanks


bluesnapper
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  • October 13, 2023

No problem @gemmatoys 

Regards

Andy