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Contributor IV
April 6, 2022
Solved

a contact click into "check out" page, does it get a "active on site " metric

  • April 6, 2022
  • 2 replies
  • 102 views

if a contact click into "check out" page, does it distinguish a "active on site "  metric ?

 

This topic has been closed for replies.
Best answer by stephen.trumble

Hey @kimmia 

Thank you so much for asking the Klaviyo Community for help with this, happy to help!

A started check out metric will be recorded on their profile if they go to check out and enter their email address using the Klaviyo viewed product tracking. Viewed Product tracking is enabled via a JavaScript code snippet added to your site. For some ecommerce platforms, this snippet is added automatically when you integrate with Klaviyo, and for others, it must be manually added to your product page template. 

Hope this helps get you on the right path!

2 replies

kimmiaAuthor
Contributor IV
April 6, 2022

if it does ,What technology does that use

stephen.trumble
Klaviyo Alum
April 6, 2022

Hey @kimmia 

Thank you so much for asking the Klaviyo Community for help with this, happy to help!

A started check out metric will be recorded on their profile if they go to check out and enter their email address using the Klaviyo viewed product tracking. Viewed Product tracking is enabled via a JavaScript code snippet added to your site. For some ecommerce platforms, this snippet is added automatically when you integrate with Klaviyo, and for others, it must be manually added to your product page template. 

Hope this helps get you on the right path!

-Stephen