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Hi there, 

We’re looking for a double opt-in alternative to prevent our list from being spammed.

 

Recently we have been attacked by bots. I can see there are a lot of fake emails, but their domain is @gmail.com, so I can’t bulk delete them, segment them or do anything that’s not manual. I don’t understand how to prevent it from happening, because we have double opt-in activated.

Any suggestions in how to prevent them and how to delete them?

Shop is made in shopify

Thanks.

Hi @Taishah99,

Even with double opt-in, bots can sometimes get through. Here are a few ways to reduce spam in Shopify + Klaviyo:

Enable CAPTCHA/reCAPTCHA on your forms.

Use hidden honeypot fields to catch bots.

Segment and suppress suspicious emails in Klaviyo.

Consider bot-detection apps for Shopify forms.

Combining these should help prevent fake sign-ups and make cleanup easier.


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