Can Klaviyo Track Viewed Image in Email Metric

  • 17 October 2021
  • 1 reply

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I want to know how many subscribers do not see images in their inbox.

Does Klaviyo provides such stats?


Best answer by alex.hong 18 October 2021, 20:08

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Hi @IrenaGor,

Thanks for posting this question to the Community! 

So unfortunately, if images don’t load or load funny, we don't track that and are unable to track that. This part would be up to the inbox provider's duty to render the image/HTML and is not something we can view or report on from Klaviyo. The available analytics to be tracked can be found on either your Flow analytics or Campaign analytics.

Additionally, you can see other analytics from your analytics dashboard!


Have a good day!