Hello,
I see an unusual bounce rate in my account. The main reason is because of Invalid Sending Address. I checked the flows and campaigns, they all have the correct Sender email address. So what should I do now?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/85ea0f74-f169-4950-b6af-33023490dc3d.png)
Hello,
I see an unusual bounce rate in my account. The main reason is because of Invalid Sending Address. I checked the flows and campaigns, they all have the correct Sender email address. So what should I do now?
Best answer by duyen1616
Hi
I noticed that our email was sent through shared.klaviyomail.com. I checked and found an NS verification error. Now we have it back in sync. I hope everything is good. Thank you.
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