I don’t entirely understand how Klaviyo supports product reviews. After a product review email is sent to a customer, and the customer completes the review, where does the review go? Does it end up in the Shopify product reviews app? I know that it can be connected to Yotpo and other tools but if I dont use those, can I embed product reviews / star ratings onto product pages after a customer fills out a review sent from Klaviyo? Thanks!
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Help me understand product review flows
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Best answer by Manny Singh
Hi!
If you’re referring to the prebuilt flow in the Ideas section, the email contains a link that will go back the product page and to the section #reviews (ID must be set up, I think the Shopify Reviews app has it set up like that):
Here’s what the link looks like.. so it would take the viewer of the email to the product page and that’s where they can fill in the review.
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Hope that helps! Let me know if you have more questions about this.
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