I make one-of-a-kind products that I sell on shopify and occasionally I offer custom items. For custom items I want to have a special email template that notifies them of the process to expect for custom orders. 2-3 week lead time, details about custom items, etc.
Is it possible to create custom flows in Klaviyo that are triggered by certain collections in shopify?
Depends what do you want to be the trigger.. when people do what to that collection? When they view it? When they buy it?.. there should be some action to trigger a flow.
For example if you want this flow to trigger when people buy from that collection is simple..
Create a flow triggered by placed order metric and in the Trigger Filter section add collection contains and then pick the collection you were talking about before..
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