Creating cross device abandon campaigns with Magento

Question

Hi allWe’re looking to set up some simple abandon cart emails with Klaviyo, and our Magento 2.4.3 ecommerce site. We have some fairly complex products set up, with a range of materials, colours and bespoke customer-selected sizing options which mean there are a lot of SKUs spinning off the main product type. But we’d also like to make sure that when a customer gets an abandon cart email, this will work cross-device, so if they abandon on a desktop, they could recreate their entire session on a mobile browser a few hours later. So all products, variations and custom selections would need to be recreated in that session too.Is that something that Klaviyo does out of the box?ThanksMike

DavidSandel · Accepted Answer

This should work.{{ organization.url|trim_slash }}/reclaim/checkout/cart?quote_id={{ event.QuoteID }}It might depend on how you have defined your organization’s link as well as if you have custom name in the URL for “checkout” or “cart.”

miketiaf · Answer

Thanks David, will give that a crack.

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