How to Edit Post-Purchase Followup Flow Review Email

  • 18 October 2023
  • 2 replies
  • 26 views

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Hi everyone,

I’m using the default Klaviyo flow for post-purchase followups (order counts plit) that triggers when someone places an order. Then 14 days later it sends a review request.

In this review email, there’s no code or formatting to send them to the product page to where they CAN review. And then, I wanted to add an anchor so they get sent straight to the review section.

Not sure how I can do this, hopefully someone can help. Thank you!


2 replies

Userlevel 7
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Hi @kevinhbm!
 

Per our Help Center article on this topic, you can manually add a Review request by gathering a link using these steps:

 

Best,

Brian

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Hi @Brian Turcotte, thank you for your reply.

 

It looks like these would be great to set up a flow, but I want to simply edit the template flow you guys offer for a post purchase split. One of the ending parts of the flow requests a review already.

 

 

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