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Images in Gmail Inbox are Downloadable


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Hey there,

 

HTML images in my desktop inbox are downloadable and expand when clicked. 

Downloadable
Expanding when clicked

 

This only occurs for emails that are created in HTML.

 

I’ve tested this a bunch of different ways, from different emails, to different emails. Same problem. I think that it’s something to do with the code but I’m not sure.

 

Anyone faced this problem before?

 

Any help would be appreciated.

Best answer by Spark Bridge Digital LLC

That typically will happen if you didn’t apply a URL to the image in your code. Can you confirm that one is applied to that image in the HTML?

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6 replies

Spark Bridge Digital LLC
Partner - Gold
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That typically will happen if you didn’t apply a URL to the image in your code. Can you confirm that one is applied to that image in the HTML?


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You’re right! There’s no URL’s in the images.

 

I guess the resolution to this is  adding URLs to all the images.

 

Thanks for the help.


  • Contributor I
  • 2 replies
  • July 13, 2024

You can add a # into the URL field if you don’t want it to go anywhere but still prevent Gmail from adding the download icon and lightbox when clicked.


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  • Contributor I
  • 1 reply
  • January 11, 2025

When I try to add a #, it automatically populates with “http://#”. I cannot get the “#” by itself. Anyone have an alternate solution? Images are still download-able in gmail. Thank you!


  • Contributor I
  • 3 replies
  • February 4, 2025

Hi, try this : {{ emptyURL|add:"#" }}


  • Contributor I
  • 3 replies
  • February 4, 2025
Jill wrote:

When I try to add a #, it automatically populates with “http://#”. I cannot get the “#” by itself. Anyone have an alternate solution? Images are still download-able in gmail. Thank you!



Enter this into the URL Field : {{ emptyURL|add:"#" }}