Hi!
I have created a winback flow containing dynamic coupon codes. When I try to backpopulate the flow, I get an error message indicating backpopulate would only work with static codes.
Is there a work around for me to back populate without altering my coupon codes ( I have messages indicating that the code will expire in X days so need to use dynamic codes.
Thanks
+42
There is this option..
but remember the order.. only upload people to the list after the new flow is live!
+60
Hi
Welcome to the Community! Thanks for sharing your question with us! Also, took a look at your website and LOVE your products!
You are correct, you are not able to Back-Populate a Flow with Dynamic Coupons. However, there are potential workarounds for this like
Additionally, you could remove the dynamic coupons, back-populate the flow and then re-insert your coupons after. However, it is important to note that if you have any coupons that are at the beginning of your flow, I recommend inserting a brief time delay before you back-populate (5-30 minutes depending) in order to re-insert the coupons. You can then take the time delay out if you wish! Please know that if you do insert any time delay this will only affect the profiles that enter while the logic is there.
Additionally, I’d check out our documentation for further insight and assistance into
Thank you for being a part of the Community!
-Taylor
+2
Thank you both!
It all makes great sense except one minor point that I am struggling to get my head around.
I create a segment DONE
duplicate my current flow and change the trigger to list DONE
when it comes to populating the list with contacts, it doesn’t allow me to link the dynamic segment into the list (I can upload contacts manually with the contacts that are added to the segment) so it feels like this is a once off exercise to backpopulate while keeping the initial flow that is triggered with Shopify purchase on for future emails.
Am I missing something?
Many thanks
+42
You can’t link segment to a list.. and this setup I suggested will work only manually when you download people from segment and upload to the list.. You can’t set up the segment to update the list automatically..
So basically this was solution for past people who you want to push through this flow..
For future customers who you want to go through the flow when they meet condition in the future you should set up usual flow as you were planning before.. I guess placed order metric and filters that you want to use..
So this flow started with list will be just manual flow and as soon as you send those emails to the people you want to from the past you can turn it off and leave just the placed order flow live for future customers..
+1
Does this work if you clone the flow or do you have to recreate a new one from scratch?
I tried this work around by cloning a flow but when I go to add a trigger filter to see if the new list I created shows up… it’s not there.
Thanks!
+42
From what you said I think the problem you have is because you are trying to clone a Metric triggered flow with a List as a trigger. That is not possible in klaviyo and yes you will need to recreate the flow with a list as a trigger.
So in klaviyo:
+1
Ahh thank you. That makes sense. Bummer!
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