Hello @mr1kai,

Great question!

This would really all be dependent on the information being passed by your metric/event. From my experience, if you were using one of the ecommerce integration which has a direct integration with Klaviyo such as Shopify, the default events passed by these ecommerce integrations does not provide stock levels as part of their metadata. This isn’t to say you wouldn’t be able to adjust this however. 

To have stock levels provided as part of your metric’s event metadata, I would suggest reviewing your ecommerce platform’s backend to see if you could include this information to be passed to Klaviyo. If the ecommerce backend does not support including this information, an alternative solution would be creating your own custom event via API which would include your desired metadata. To achieve this, I would recommend working with a developer you are familiar with or finding a Klaviyo Partner who excels at developmental work. 

In addition, I would further suggest taking a look at the following Help Center article we offer on using API to push your own custom events as well as some similar Community posts that touch upon this subject. I’ve included a few examples below:

• Getting Started with Klaviyo APIs
• Track and Identify API Reference
• Guide to Integrating a Standard Ecommerce Platform
• Klaviyo API Documentation 

I hope this helps!

David

Hi @david.to 

Thank you for your reply.

I am using shopify, and I know that klaviyo is aware of when a product is sold out or not. Therefore I assumed this variable should already be flowing arround in their integration. But if it is not avaialble, I simply have to pass on this opportunity. My experience with API's is not sufficient to build anything like this myself.

Thank you again for your prompt reply.

Have a good day.

Kind regards,

Kai

Hi @mr1kai, 

Would love to add some more clarity to this great question! 

As @david.to , mentioned above, Klaviyo only tracks metrics and information that are synced over to us and stock levels isn’t something Shopify sends to Klaviyo. We do have the option to know when an item is Back in Stock, however, this is because a customer presses the button ‘Subscribe to Back in Stock’, and there has been code added to the website to tell Klaviyo when this event occurs. Not because we have access to product quantity levels. 

I do think this is a good idea and would encourage you to look into finding a Klaviyo Partner who could build this out for you if it interests you! 

Best,

Taylor 

Hi all, we have a similar situation where we would love to show inventory levels from the catalog data Klaviyo is already pulling in from Shopify (as seen on Content → Products → {product} page) eg https://www.klaviyo.com/catalog/variant/3154431193

There are several properties here that would be useful to use in email template logic or to output.

When using this, as an example: {% catalog event.ProductID %}{{ catalog_item }}{% endcatalog %} -- catalog_item only provides a limited number of objects we can reference. No such concept of catalog_item.available_inventory exists, unfortunately.

Thank you!