Manage Preference link problem

  • 18 June 2021
  • 1 reply

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I am currently making some changes on my campaign and added a manage preference insert tag that I would like to rename to Language Preference. I was able to make the name change by adjust the code to {% manage_preferences Language_Preference %}, but once I select over this link, I am redirected to the wrong page. 

I would appreciate if someone could help me understand why this is happening and how to fix it to be able to have “Language preference” replacing “Manage Preferences”, yet still go to the preference page I have created for this purpose. 



Best answer by julie.accardo 19 June 2021, 14:35

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Userlevel 5
Badge +34

Hi @MiguelNasri,


Thanks for reaching out to the community! Looks like you need to make a slight adjustment to the formatting of the preferences tag in your email.


I’d recommend giving this link a try: {% manage_preferences 'Language Preference' %}


Here’s the help center article on how to reformat the preferences template tags.


I hope this helps!