Dear All,
I activated: Abandoned cart flow for PrestaShop ecommerce website
Trigger: When someone checkout started
Filters: Place order zero times since starting this flow
The abandoned card/references of the product/pictures appear well in the email but when we click on the button ‘return to your cart’ or ‘complete purchase’ the cart seems empty on the website. The client is not able to find again his cart with the products and quantities.
I checked the settings and I correctly used in the button: {{ event.ReclaimCartUrl }}
Do you have any idea?
thank you so much