Problems with text size on mobile

Question

Hi,

I’ve just created my first ever workflow as I recently signed up to Klaviyo. I followed the template. On first email, the text is a good size for mobile. On the second and third emails in the flow, the text is really small on mobile. I’ve changed it manually but it actually says the same as the first email 14px. Does anyone have any idea why it would be doing this?

I don’t really want to manually change the mobile size each time and it’s odd that it’s fine in one email but not in another.

Thank you

Ruth

Dov · Accepted Answer

Hi@rutholdfield,Thank you for sharing your question with the Klaviyo Community.When you are editing templates, we have a hierarchy of block styling. ​This means​ in-blockText Blockfont size editing (label 3) overrides font size in the Block Stylestab (label 2), and font size selected in theBlock Styles tab (label 2) overrides ​the font size in the generalStyles tab (label 1).It is likely that you have edited the font size on a“lower-level” ofthe hierarchy, andthuswhy the font size hasn’t changed. Therefore, I recommend updating the font size for the mobile blockin-text (label 3) to ensure that you get the correct font size applied, or edit the font size directly in the Sourcetab.Thanks and have a great day.

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