Question regarding the SMS welcome flow. Today is the first day we launched the SMS capture pop up that enters users into the welcome flow once they've consented. Essentially we would want the welcome text to deliver to them as soon as possible, but, if a customer consents after 9PM(local time zone) a text could technically be sent after hours. I can only set the time delay to specific times of day/ days of week so I'm curious on what the best practice is for this?
Best answer by Taylor TarpleyView original