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Asking for review in a Campaign with Klaviyo Reviews

  • September 3, 2024
  • 2 replies
  • 25 views

Lina
Active Contributor IV
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  • Active Contributor IV
  • 45 replies

Hi,

I used to have a banner in every campaign asking to leave a review.

Now I have started using Klaviyo Reviews and wondering if I can do the same?

I have configurated Klaviyo Reviews Flow, but I think it wouldn’t hurt to add a link to the review page in a campaign as well.

Did this topic or the replies in the thread help you find an answer to your question?

2 replies

stephen.trumble
Community Manager
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  • Community Manager
  • 1518 replies
  • September 13, 2024

Hey @Lina 

So glad to see you again! Love seeing how active you are in the community. Also, I apologize for the delayed response. 

The way Klaviyo Reviews works is based on a purchased item and a custom review link is sent within the Reviews Flow to create a “verified review”. So anyone who purchased should automatically receive this link. My question is why would you want to include this link for reviews to potential customers who have not actually purchased from the brand?


Lina
Active Contributor IV
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  • Author
  • Active Contributor IV
  • 45 replies
  • September 13, 2024

Thank you for your reply.

I think I did not express myself correctly.

I have Rewards Program. And everyone who leaves a review earns points. Then she can redeem points on the next purchase.

At the end of every campaign I add a note encouraging people to join my Rewards Program to persons who have not made a purchase yet, and for my customers I add a note asking to leave a review and get points for that hoping that they might leave a review if they see something they want to buy and get a discount for the purchase.

I use show/hide logic for these two notes. I was linking to My Account page on my WooCommerce store and now it looks like I do not have where to link if the customer decides to leave a review later then the review email was sent.