Question

Preview Function Not Sending

  • 7 June 2021
  • 1 reply
  • 16 views

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Hi,

 

Has anyone had trouble today with their email preview function? I’ve tried sending a few times and to different email accounts but nothing seems to be going through- been about an hour now. 

 

Thanks! 


1 reply

Userlevel 5
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Hello @Maura S.,

Thank you for sharing your question with the Klaviyo Community.

First, I recommend checking your spam/junk and promotion folders. It’s possible that the preview emails ended up in one of these spots. If you do notice the emails in the spam folder, I recommend checking out our article, why some preview emails go to spam for more information.

If you do not see these emails in the spam folder, I recommend checking out the recommendations in the below thread:

Thanks and have a great day.

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