F.A.Q.

What are Klaviyo’s SPF and DKIM records?

  • 30 March 2021
  • 8 replies
  • 1390 views

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Klaviyo automatically applies the necessary SPF (sender policy framework) and DKIM (DomainKeys Identified Mail)records when you have a dedicated sending domain set up for your account. When the CNAME records are added to your DNS, a subdomain is created and delegated over to Klaviyo to control and make use of. At this point, Klaviyo automatically adds the necessary SPF/DKIM records to set your account up to send emails using your own dedicated domain. On your end, you only need to add the prescribed CNAMEs; no records are required.

For additional resources, you can learn How to Set up a Dedicated Sending Domain in this article.


8 replies

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Awesome!

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If I have the Klaviyo dedicated sending set up, the Klaviyo plugin installed in wooComm and the integration set up in Klaviyo can I use Klaviyo as my SMTP for native WooComm emails or do I still need a separate SMTP?  

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Hi @Nuetron! Thank you for your comment. The dedicated sending domain you set up on Klaviyo is only meant for your Klaviyo email sends. Your WooCommerce emails would still need to be sent on a separate SMTP.

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Got it! Thanks for the prompt reply.

I’m currently adding the SPF/DKIM records to my domain for Google Workspace. Haven’t yet configured a dedicated sending domain through Klaviyo. Is there an spf record I can add for now to allow klaviyomail in addition to Google?

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Hi @Drewdle81! Nope, we only make use of CNAME records to allow you to authenticate your Klaviyo account to send on your domain. The CNAME record will pass over the subdomain you plan on using to Klaviyo to take control off and send emails from. In doing so, we will automatically apply the necessary SPF and DKIM records onto that subdomain. 

Hi @Drewdle81! Nope, we only make use of CNAME records to allow you to authenticate your Klaviyo account to send on your domain. The CNAME record will pass over the subdomain you plan on using to Klaviyo to take control off and send emails from. In doing so, we will automatically apply the necessary SPF and DKIM records onto that subdomain. 

 

Thank you. Follow up question: Once I have completed the setup for Google Workspace SPF and DKIM for my domain, will my Klaviyo emails be adversely affected since they aren’t specified as a “permitted sender” in the SPF record? Or should that remain the same?

 

I will authenticate the domain through Klaviyo soon, but need to do it at a good time when I can go through the whole warm-up process.

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Hi @Drewdle81! The SPF and DKIM records for your Google Workspace will not affect your sending on Klaviyo in anyway. However, if your domain currently have a DMARC policy in place, it will affect your unauthenticated Klaviyo email sends.

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