CampaignValues reports Endpoint returning blank results

@nutraboltBI - this might be a silly question, but are you perhaps querying the API within the rate limits?

Documented is:

Burst: 1/s
Steady: 2/m
Daily: 225/d

You may want to put some delays to see if that works.  

@retention - I can confirm that the query is within the rate limits as the status is 200 on the query. What’s odd is that one query with campaignID “xxxxxx” returns a full JSON result. But the same query with campaignID “yyyyyyy” (and different timeframe) returns the blank JSON. Is there a particular reason why the metrics I am pulling wouldn’t be available for the “yyyyyyy” campaign? In the campaigns API, it doesn’t seem there is anything different about the tracking of the campaigns.

I am also having this issue:

I am calling the query_campaign_values  ( https://developers.klaviyo.com/en/reference/query_campaign_values )

And cycle the results using the campaign ID to identify which campaign I want the values for. This works for all our campaigns except the newest two, as above in nutraboltBI’s post I get a response (not an error) but the attribute results set is empty. All that is changing is the campaign ID, and to clarify I have purposively waited 2 minutes before each new attempt to ensure its not throttling our results ( however this would return an error message to state throttling exceeded limits anyway )

Given my request is a blanket case using the same conversion_metric_id all the time , works for all other campaigns but not the newest two has me stumped. Clearly its not my code, my request ID etc is as follows for tracing:

{"data":{"type":"campaign-values-report","id":"5cb2d9d4-1512-48c2-a72b-593b01473989","attributes":{"results":[]}},"links":{"self":"https://a.klaviyo.com/api/campaign-values-reports","next":null,"prev":null}}

It took me 2 and a half hours in live chat and going through removing our integration to shopify and adding it back again to get exactly nowhere forward. After being told that because we use a custom integration we should reach out for support from other developers ..  as a developer was somewhat annoying.

I finally got the live chat staff member to raise the issue further, although we have no email to indicate that happened we have to assume they did. So far the answer to this problem is still not available..