Getting account SMS configuration status using API

Hello @SmashPops,

Welcome to the Community and thanks for sharing. 

The response you are getting is because "SMS configuration is required to subscribe phone number only profiles" refers to the email address not being captured on your end, which is required to subscribe people to a profile. I would also review your SMS setup to ensure there is no issues there either. 

Hope that helped,
Alex

Thanks @alex.hong for the answer.

I do understand why I’m getting this error message, sorry if I wasn’t clear enough! I was just wondering if there was another way to know that the account is not set up for SMS using the API other than actually trying to add a profile to a list.

My application is collecting data and directly pushing it to my customers’ Klaviyo accounts (i.e. adding profiles to their lists). I’d like to warn my customers when their Klaviyo account is not ready to support “phone number only” profiles, before I actually start collecting data and adding profiles (because at this point, it’s a bit late).

Ideally, I would be looking for an endpoint a bit like this:

GET https://a.klaviyo.com/api/v2/account

=> { …, “configured_for_sms”: false, … }

Do you know if there is a way to achieve something similar? (i.e. knowing that the account is not set up for SMS without actually trying to add profiles to a list)

Please let me know if I’m not clear enough!
William

Hi @SmashPops,

Thanks for the reply.

To clarify, the error that is appearing is referring to your account as in the Klaviyo account itself not individual profiles. So you just need to enable SMS using the guide and you won’t see that error.

Thanks,

Alex

Hello @alex.hong,

Thanks for the reply.

Yes indeed, the error refers to the account setup, however I’m not trying to setup my own account.

In my case, people who use my app all have their own Klaviyo accounts that they connect by giving me an API key.

I’d like to let them know that they need to enable SMS on their Klaviyo account if they haven’t done it already. So I’m trying to figure out if their account has SMS enabled or not via API without using the POST /api/v2/list/{list_id}/members and POST /api/v2/list/{list_id}/subscribe endpoints. Do you know if there is another API endpoint to do this?

Best regards,
William