Identify API always returning 0

EDIT: I was able to get a 1 response with encoded url. How do I access the data in that actual object though?

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Both from my GORGIAS HTTP Data and insomnia client, no matter what variation of token I send, I get “0” response

Gorgias goes so far as to pull in data, but it just says data: 0

This is my current request

I’ve tried private/public token

I’ve tried GET/POST

I’m at a loss on why I can’t see any data

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@dlshaw9 are you still in need of assistance with this?

Hi Jallain,

I heard back from Gorgias support this morning and they fixed the variable issue on their end. Everything is now working exactly as intended. Thank you much for all of your time and energy.

Take care,

David

@dlshaw9 thanks so much for following up and for letting folks on the community know that this issue has been resolved! Just out of curiosity, were there any specific steps that Gorgias support had recommended you take, or did they just issue a fix on their own? Just looking to know in the event that any other customers have similar issues with this.

Thanks so much and hope you have a fantastic weekend!
-Cass.

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