Skip to main content
Solved

Magento Additional Extensions and Klaviyo

  • April 8, 2021
  • 1 reply
  • 63 views

Forum|alt.badge.img+3

Hi everyone,

I have a question. What is the best way to get information from additional extensions we have on Magento into Klaviyo? 

For example, we have ulmod Checkout Order Comments for Magento 2 which allow our customers to leave some instuctions or comment regarding the order. 

Best answer by julie.accardo

Hi @Keren,

 

The answer to this question would depend on how you want to ultimately use this data. To get data into Klaviyo, you have two main options:

An example use case based on your interest in knowing if a customer has left instructions at checkout could be to work with a developer to create an API call that would sync the custom event “Checkout Comments” and in that event, you could pass over the comments provided at checkout. You could then create a flow that triggers when this event happens and then you could send an email internally to the stakeholders that would be needing to know this information to alert them of the instructions.

 

I hope this helps!

Julie

View original
Did this topic or the replies in the thread help you find an answer to your question?

1 reply

julie.accardo
Klaviyo Employee
Forum|alt.badge.img+36
  • Klaviyo Employee
  • 185 replies
  • Answer
  • April 10, 2021

Hi @Keren,

 

The answer to this question would depend on how you want to ultimately use this data. To get data into Klaviyo, you have two main options:

An example use case based on your interest in knowing if a customer has left instructions at checkout could be to work with a developer to create an API call that would sync the custom event “Checkout Comments” and in that event, you could pass over the comments provided at checkout. You could then create a flow that triggers when this event happens and then you could send an email internally to the stakeholders that would be needing to know this information to alert them of the instructions.

 

I hope this helps!

Julie