How to use Show/Hide Logic for Custom Properties using List Data Type

Hello @Martin_Dee,

Thank you for sharing this with our Klaviyo Community. I am glad to hear that you were able to get the logic working through some experimentation.

Yes, happy to explain. Since you have multiple values stored for the custom property “Account_Owner”, you are working with a list data type. The former condition structure: (person|lookup:'Account_Owner'=’Martin Dee’) will only work for text (string) or number data types. When working when list data, you need to use the latter condition structure which calls out the value in the custom property at the beginning of the statement ('Martin' in person|lookup:'Account_Owner'). If you look at the conditional structures portion of our documentation, you’ll see some examples with acceptable data types per condition in the chart, including these two scenarios.

I hope that is helpful!