Hey @Favewriter ,

Two ways:

1. Klaviyo Editor
   There should still be a crop tool where you can set your own crop. I attached a screenshot. You can set the height/width in pixel by tying in the values or by clicking the image itself and drag/drop the highlighted area over the image.
2. Work outside of Klaviyo
   I’m a personal fan of uploading the exact specs of the image needed and try to limit use of padding and adjusting the size. This helps reduce formatting errors on email platforms like Outlook. A really great free tool for this is Canva.com. Plus you can ensure you’re uploading a web optimized image.
    

   

    

Thanks a lot. 

I have been cropping images the way shown in your screenshot but the problem I am facing now is that the part you circle suddenly gets hidden and I can't crop the way I want. 

I logged out and logged in back, tried login into Klaviyo even on mobile and another laptop. Still same thing. Check this screenshot 

We have the same issue with a very bad crop functionality. Users should not have to go to Canva or other platforms for crop and image sizing. Klaviyo with its $billion valuation should be able to figure this out. Basic stuff for a company with your resources. 

Hi there @Mitch, 

Thanks for sharing your feedback with us! 

We made the difficult decision to deprecate this feature three months ago and optimize others that a larger majority of our user base utilize more frequently. I can understand the frustration surrounding this and deeply apologize for the inconvenience. I will share this feedback with the template team!

Thanks for participating in the Community!

-Taylor 

Boo.