Why is the bold button adding a space and font size adjusting line height in template editor?

  • 21 June 2023
  • 1 reply


I’m fed up with the text editor. I sent an email to over 30,000 people this morning and everything looked screwed up!  When designing everything looked good on preview and test emails sent. I even checked display on different browsers. 

I found the issue. It was a bug with Klaviyo. None of the buttons work properly!


When i press the “Bold” button it adds a space to the text.  

When I press the “Italic” button it deletes a space.
When I change the text size… it adds line height!

What is going on with this?


Video Of Bug!


Best answer by Taylor Tarpley 22 June 2023, 05:15

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1 reply

Userlevel 7
Badge +60

Hi @Vilhelm


Welcome to the Community! I am so sorry to hear you’ve had such a frustrating experience with the template editor, thank you for brining it to our attention! 


Additionally, thank you for your helpful video, I will bring this to our template team and try to gain insight on what’s causing the issue.


Again, I am very sorry for the inconvenience you’ve experienced with this issue,