We have successfully set up JavaScript tags and server-side Track API calls, but I can’t see a “currency” field in any of the JavaScript or API calls?
- “Viewed Product” Event in client-side JavaScript
- “Added to Cart” Event in client-side JavaScript
- “Started Checkout” Event in client-side JavaScript
- “Placed Order” server-side API Call
- “Ordered Product” server-side API Call
We’re an ecom retailer that processes transactions in 10x currencies and would need to record the currency and appropriate language for each of these calls. I would expect Klaviyo to convert the transaction currency to the account currency reporting (eg. it would make no sense adding Swedish Krona to US Dollars) and to also have a way to pull the right language/currency catalog for any abandonment emails, etc.
Have read some other posts on this forum that suggests that Klaviyo can’t do any of this though, and that the solution is to set up a new Klaviyo account for each currency you deal with(!)
Is this still the case?