Hi!
Since the 13th June, the tracking of Added to Cart is not working properly. I was wondering if thats related with the API update. We dont use profile API in our Shopiy integration.
Thanks,
Hi!
Since the 13th June, the tracking of Added to Cart is not working properly. I was wondering if thats related with the API update. We dont use profile API in our Shopiy integration.
Thanks,
Best answer by alex.hong
Hi
I would say that as part of the API update that occurred recently, it only impacted the Identify API, not the profile API.
Looking into this though, it actually looks like you may be using the wrong code since you’re using the ID method rather than the Class method. I suspect what may be occurring is that something may have changed where your "Continue" button is using the same ID whereas now your add to cart button is being identified by both the ID and the Class of "gf_add-to-cart..."
It is not uncommon for community members to report that their add to cart, viewed product, etc aren’t working sometimes, especially if they switched themes. In doing so they either forget to re-add the codes or use the same code as they were previously, without realizing some aspects of the theme code has changed.
Thanks,
Alex
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