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Merging emails + data from multiple questionnaires in Jotform

  • 14 March 2024
  • 1 reply
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Hi there,

 

We have 3 Jotform questionnaires that will be collecting data and customer information that we want to send to Klaviyo. Form 1 is so we can capture customer data and email even if they don’t sign up. Form 2 is additional information that we do not ask for the email on. Then the final form is payment.

 

My question is, if the customer uses the same email in form 1 and form 3, will this merge this customer in Klaviyo?

 

Also, as we don’t have any contact/information collected in form 2 - can this information feed through? We are tracking submission id in Jotform.

 

Thanks

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Best answer by Brian Turcotte 19 March 2024, 15:51

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Hi @annabelle_r95!

Since Jotform does not have a native integration with Klaviyo, this will depend entirely on how you’re passing the data between platforms. Would you be able to explain a little more about how you set up your integration?

Best,
Brian

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