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Review summary star rating saying no reviews, despite having reviews

  • July 1, 2024
  • 1 reply
  • 91 views
E
Contributor I
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  • ebl
  • Contributor I

Does anyone know why some of my products show my star ratings at the top of page, and the actual reviews at the bottom, but some of them say I have no reviews at the top of the page, when I do have reviews, and the reviews show on the bottom of the page. pics are from the same product.

 

Best answer by kaila.lawrence

Hey @ebl! This looks like it might be a bug. I’ve submitted a Support ticket on your behalf to confirm and investigate further. You should hear from them via email soon. 

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    kaila.lawrence
    Community Manager
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    • kaila.lawrence
    • Community Manager
    • 498 replies
    • Answer
    • July 2, 2024

    Hey @ebl! This looks like it might be a bug. I’ve submitted a Support ticket on your behalf to confirm and investigate further. You should hear from them via email soon. 

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