When a customer wants to make a change to their Shopify order (change address, item, contact information etc.), I cannot find a trigger event “updated order” or anything that would send an updated order confirmation because Klaviyo is only pulling the information once upon order placement.
I would want a customer to receive proper documentation that reflects the actual order details after the order was modified.
Does anyone have this issue, and how did you solve it to send a correct order confirmation after a change was made?
Best answer by retentionView original