I have a few customer profiles in Klaviyo with some order details that I would like to be changed. These order details are mainly build up through testing the Shopify shop before we went live. Ideally I would like to delete the order details for a group of specific customers (test group) and keep their profiles.
I tried to delete the customer in Shopify to see if this would affect the order history in Klaviyo, but it seems to have no effect.
Probably my line of thinking is not how it should, so please advise what you’d do.
What happens when I delete these profiles from Klaviyo and when they return as customers? What does this do with the historic order details?
Best answer by Taylor TarpleyView original