Solved

exclude domain from getting emails

  • 25 January 2021
  • 2 replies
  • 76 views

Badge

Hi there,

we are new the Klaviyo yeah.

just looked through the predefined lists and saw a lot of @marketplace.amazon.com emails which have been imported, but don't have double opt-in.

 

how can I make sure those ppl don't get a email?

we are switching from DRIP to Klaviyo and want to start with a fresh install :)

 

Elenio

icon

Best answer by retention 25 January 2021, 20:27

@elenio You can do this one of two ways:

  1. Create a Segment of users that exclude @marketplace.amazon.com email addresses.
  2. Create a Segment of users that are only @marketplace.amazon.com email addresses, and exclude them when you send your campaign.

Here’s a quick screenshot of this:

Marketing Segment Excluding Amazon Emails

 

Segment of Amazon Emails 

 

If you go with method #1, then you can just use that segment for all Campaigns and it will exclude Amazon emails automatically.  

If you go with method #2, then you have to make sure to exclude those emails every time you send a campaign. The benefit of this is you will have the option, for whatever reason, to use that Segment separately as an audience to send emails to - or if some campaigns (that are allowed by Amazon) you can choose to not exclude them. 

I imagine method #1 is more practical, and you can always create the segment for Amazon emails should you ever need to send ot them separately.

Hope this helps! 

View original

2 replies

Userlevel 6
Badge +5

@elenio You can do this one of two ways:

  1. Create a Segment of users that exclude @marketplace.amazon.com email addresses.
  2. Create a Segment of users that are only @marketplace.amazon.com email addresses, and exclude them when you send your campaign.

Here’s a quick screenshot of this:

Marketing Segment Excluding Amazon Emails

 

Segment of Amazon Emails 

 

If you go with method #1, then you can just use that segment for all Campaigns and it will exclude Amazon emails automatically.  

If you go with method #2, then you have to make sure to exclude those emails every time you send a campaign. The benefit of this is you will have the option, for whatever reason, to use that Segment separately as an audience to send emails to - or if some campaigns (that are allowed by Amazon) you can choose to not exclude them. 

I imagine method #1 is more practical, and you can always create the segment for Amazon emails should you ever need to send ot them separately.

Hope this helps! 

Badge

thanks a lot. will go with 1 :)

Reply