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How to remove inactive subscribers

  • 24 August 2022
  • 2 replies
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I want to remove inactive subscribers. 
I am not talking about suppressed or what ever that is. 
I want to remove all emails that haven’t engaged with us in the last few years. 
Please tell me this is possible. 

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Best answer by Spark Bridge Digital LLC 24 August 2022, 17:42

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Hey @Kyle_ ,

Once you have those inactive subscribers placed into a list or segment - if you head over to this link in your account settings: https://www.klaviyo.com/account#maintenance-tab 

You can select that list/segment from the drop-down to then mass remove them from your account. 

Hey @Kyle_ ,

Once you have those inactive subscribers placed into a list or segment - if you head over to this link in your account settings: https://www.klaviyo.com/account#maintenance-tab 

You can select that list/segment from the drop-down to then mass remove them from your account. 

Hi @Spark Bridge Digital LLC ,

Could you please help me with the definition of the creation of the inactive subscribers segment, if possible with an example? Thanks!

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