How do I create a segment of recipients who have not received an email within the past nn days? Not just they didn’t click or open or it didn’t get to their inbox — people who didn’t receive a message because a message was never sent to them?
How to Segment by Last Email Sent
Hi
This is a good question. I don’t see the option of “Sent” as a metric. My first suggestion is to set up a segment like this, changing 90 to your desired number:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/6d1a8204-bf00-498c-b4f3-97a2edb0ebff.png)
I would also include “can receive email marketing”, because without it, it would return all of your unsubscribed or suppressed profiles.
I don’t know if this will include or exclude profiles that were skipped because the address was suspicious (or another reason). Also, it might include profiles that were scheduled for a flow, but were skipped because they failed a filter.
Hope this helps at least a little!
Jumping in here to add that
I’d set it up like this:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/693f5164-71fd-4c03-b3e8-257afe77825f.png)
Hope that helps!
Thanks, Jess and Kaila! New to Klaviyo and I wasn’t sure if Received Email was simply another way of saying Delivered. This should be enough for my needs.
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