Hi All,
I am facing an issue related to Klaviyo profiles. So, I got the Klaviyo account reactivated after 2 years and everything was fine but today (14th of Nov) I am seeing that a lot of fake profiles are adding in the Klaviyo account. You can see in the image below.
I don’t know from where they are coming as these profile don’t have any reference or website activity as show in below images.
Can anyone tell me how can I stop them as they are just coming in. Till now 5000+ profiles and counting.
I have read different articles but those were about suppressing or deleting the profiles but right now, I want to stop them.
It was due to magento. I actually saw Magento Account Creation date which is a year old in one of those profiles and then I looked into magento and found all those emails in the customers list and all are almost a year old, this must be some kind of attack back then on our magento and When I reactivated and integrated the Klaviyo again, it automatically synced all the profiles. Now, going to ask the team to remove all those profiles so the Klaviyo account will be cleaned.