Hi,
I want to create a segment in my base.
I select property about someone, and not have the choice “Accept Marketing” . In my other shop i have this choice...
What is the problem ?
Thank you for your help
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Hi
The “Accepts Marketing” profile property syncs for subscribers that have accepted marketing at checkout in a Shopify store.
Few things to check:
- Is this second store a Shopify store or powered by another ecommerce platform?
- If you are using Shopify for this store, do you have the setting that routes users that accept marketing at checkout to a Klaviyo list set?
You can also collect consent through Klaviyo signup forms.
Here is our help center article on how to manually import consent for subscribers.
Hope this helps!
Julie
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