Recap discussion: [Strategy session] Automate customer retention with Klaviyo flows (for large to midmarket businesses)

  • 14 February 2023
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Whether you’re looking for the replay of today’s session or to catch up with some of our additional resources, you’ve come to the right place! You’ll find everything you need below.



During this session, we will:

  • broke down the elements that make up a flow

  • discuss how flows help with customer retention

  • deep dive into must-have retention flows

  • reviewed some advanced flow best practices for large and midmarket businesses


Key takeaways from today’s trainnig:

  • Flows are highly customizable, so take the time to personalize and optimize each messaging experience.

  • Since repeat purchasers spend 3x as much as first-time customers, setting up post purchase retention flows is key to influencing a repeat purchase. Make sure you have enough flows throughout your customer journey to plug the leaky bucket!

  • The more integrations you have, the more supercharged your flows will become as you meet your customers across multiple customer journey touchpoints.


Additional resources:

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