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This post contain resources related to our live training [Strategy session] Boost revenue with WhatsApp in your marketing mix. You can watch the recording of the last session (once it is available) below:

 

 

Want to learn more? Check these resources:

Downloadable handout: https://klaviyogrowth.com/3ISKQfo

Help Center articles: 

Academy course:

Best practices for getting started with WhatsApp

 

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Need help? Thread your questions below, or contact our Support team for technical troubleshooting. You can also browse our Agency Partner Directory if you need help on strategy or execution.

Hi ​@anna.verlezza 

Any idea when this will be available to view?

Thanks

Andy


@bluesnapper you can register here: https://www.bigmarker.com/klaviyo-customer-education/strategy-session-boost-revenue-with-whatsapp-marketing-mix/promote_manage#

The session will take place Oct 2, 2025!


Hi,
Where can i find which customerdata in shared from Klaviyo to Meta once you have set-up the klaviyo-whatsapp connection?
Greetings,
Iris


Hi Iris ​@Druantia 
Great question! Once the Klaviyo–WhatsApp connection is set up, only limited business and messaging data are shared with Meta.

Meta receives:

  • Your business details (name, address, website) and WhatsApp Business Account info (display name, category, phone number) during setup.

  • Approved message templates and the final version of each message sent through WhatsApp.

  • Engagement metrics like delivery, read, click, and block rates to assess message quality.

Meta does not receive your full customer data from Klaviyo. Any personalization (like name or purchase info) happens within Klaviyo before the message is sent.

In short: Meta sees the final message and performance stats, not your underlying customer data.