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Problem with order status woocommerce


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When some one buy with bank transfer, the order status change in ‘On hold’. 

The abandoned cart flow, see only the ‘Checkout started’ and no the ‘Placed order’ and if I don’t change in ‘Pending’ or ‘Processing’ or ‘completed’ the flow start and send the first email of the flow. 

Is possible to have the ‘placed order’ also with the ‘on hold’ ? 

Best answer by stephen.trumble

Hey @antoniomanitta 

Welcome to the community!

Im reaching out to one of our flow experts to get some advice on this. I will update you as soon as I hear back from them!

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stephen.trumble
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Hey @antoniomanitta 

Welcome to the community!

Im reaching out to one of our flow experts to get some advice on this. I will update you as soon as I hear back from them!


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@stephen.trumble any update on this?


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