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Contributor I
October 10, 2023
Solved

Add to Cart Trigger Shopify Turbo Theme Featured Product

  • October 10, 2023
  • 1 reply
  • 106 views

Hi All, 

 

I am having an issue with installing the add too cart trigger snippet.  I have it working and on the product pages and can see the activity in profiles on klaviyo but only for product pages.  If a customer looks an an item in quickshop and or adds it to their cart neither the view or add to cart activity is tracked.  Same for our featured product on the front page. 

 

Does anyone know if i is possible to track these events and what I might be missing is getting this porting of the trigger working? 

                                                                                                                                                                                                                                                             

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @rcornelius!

    This issue is actually discussed here in the following threads:
     

     

    If you’re still unable to add the metric after addressing the common causes discussed in these threads, feel free to follow up.

     

    Best,

    Brian

    1 reply

    Brian Turcotte
    Klaviyo Alum
    October 11, 2023

    Hi @rcornelius!

    This issue is actually discussed here in the following threads:
     

     

    If you’re still unable to add the metric after addressing the common causes discussed in these threads, feel free to follow up.

     

    Best,

    Brian