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October 8, 2023
Solved

Adding Past Profiles.

  • October 8, 2023
  • 2 replies
  • 205 views

I have created a Newsletter flow and want to add past profiles that I imported from Mail Chimp.  When I click on add past profiles nothing happens.  I’ve removed all conditions but still nothing.

Any help would be great.

This topic has been closed for replies.
Best answer by gmartu

Hello @DemonCat ,

The flow is not based on a trigger, consequently you cannot back-populate.

Considering that you have already imported them, a possible solution could be the following:

To make the welcome stream I could recommend creating a specific flow for these contacts that has matching with a segment as a trigger.

Accordingly you create the segment that populates for example if the field: "Source" matches: "Mailchimp" or any other text.

You activate the flow, re-import the contacts with the field "Mailchimp" and since contacts match they will enter the flow.

It is not a conventional operation but I think it can work.

2 replies

gmartu
Partner - Silver
gmartuAnswer
Partner - Silver
October 9, 2023

Hello @DemonCat ,

The flow is not based on a trigger, consequently you cannot back-populate.

Considering that you have already imported them, a possible solution could be the following:

To make the welcome stream I could recommend creating a specific flow for these contacts that has matching with a segment as a trigger.

Accordingly you create the segment that populates for example if the field: "Source" matches: "Mailchimp" or any other text.

You activate the flow, re-import the contacts with the field "Mailchimp" and since contacts match they will enter the flow.

It is not a conventional operation but I think it can work.

Gabriele M. | Marketing Automation Specialist @ drop.it
Brett_Gatsby
Problem Solver IV
Champion & Partner
October 9, 2023

Ya I second @gmartu ‘s response, basically creating a Segment that includes just these imported contacts, and a Flow that is triggered when people join that segment. If you then need to backpopulate the flow, it will work just fine.

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