Skip to main content
Solved

Adding Product to Email body from Static catalog - only populating one product?

  • September 8, 2022
  • 1 reply
  • 146 views

Forum|alt.badge.img+2
  • Contributor I
  • 2 replies

Having issues with the email builder, specifically with adding product:

I have the product block inserted into the email, and I’m adding static products, not a product feed. You can select how many products are in each block, and I’ve selected two. You can see below, the setup is correct - but it will not let me add a second product to the block. When I do, it simply replaces the first product. 

I’ve tried adding multiple products at once, and it also only brings in one product into the product block.

I was able to successfully add multiple products to an email last week, and now I’m unable to. Any help would be appreciated! 

 

 

Best answer by stephen.trumble

Hey @megk 

Thank you so much for reaching out for help with your product block. This is an issue our development team is aware of and is working to fix this problem. I will update you here as soon as a solution has been implemented. 

1 reply

stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • 1515 replies
  • Answer
  • September 8, 2022

Hey @megk 

Thank you so much for reaching out for help with your product block. This is an issue our development team is aware of and is working to fix this problem. I will update you here as soon as a solution has been implemented.