Skip to main content
Solved

All my feeds have been deleted

  • January 31, 2023
  • 3 replies
  • 72 views

Forum|alt.badge.img+2

Hello, I have a big problem. All my feeds have been deleted. I'm still on the same account, but it's impossible to contact the support because my subscription has also disappeared, it's back on free. I am still on the same account. I think it's because I checked the button to integrate klaviyo in "application integration" in my shopify shop when everything was working. I think it rebooted and deleted them all. How do I do this?

Best answer by Taylor Tarpley

Hi @Antony

 

I can see that you received a reply from support outlining the problem! 

 

Essentially, you can run into this issue of your flows seemingly disappearing, however, this can happen when you are logged into mulitple accounts and weren’t in the right one for your purpose. Happens all the time. Happy to hear the solution was found! 

 

-Taylor

3 replies

Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • January 31, 2023

Hi @Antony

 

Thank you for letting us know! 

 

The issue has been fixed, so you can reach out to support for further investigation and help in this issue! 

 

Thanks for participating in the Community!

-Taylor 


Forum|alt.badge.img+2
  • Author
  • Contributor I
  • 1 reply
  • February 1, 2023

Hello Taylor! 

The problem is not yet fixed. I'm waiting for support to get back to me by email.


Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • Answer
  • February 3, 2023

Hi @Antony

 

I can see that you received a reply from support outlining the problem! 

 

Essentially, you can run into this issue of your flows seemingly disappearing, however, this can happen when you are logged into mulitple accounts and weren’t in the right one for your purpose. Happens all the time. Happy to hear the solution was found! 

 

-Taylor