All my flows stop coverting, please help

Forum|Forum|3 years ago
June 20, 2023
1 reply
72 views

Hello everybody

Since 6.16 all my flows stop converting, (well in 6.18 my flows has a small amount of conversion), but the conversion stop after 6.18. Nomally my flows drives me $$$$$ of dollars per month. I can see under the analytics that all of my flows are sending as usual. But somehow they just stop converting. I noticed that my account billing section says that i reached the “profile limit”. Other than this everything else works fine.

Can anybody help me?

Flows

This topic has been closed for replies.

Best answer by KatherineB

Hi @Yitries2work thanks for posting!

It sounds like you may need to upgrade your Klaviyo plan. Each plan lets you send a certain number of emails per month and to a certain number of people per campaign. IF you’ve hit your profile limit, your flows won't send until your next billing date.

Hope that helps,

Katherine

KatherineBAnswer

Champion & Partner

Hi @Yitries2work thanks for posting!

It sounds like you may need to upgrade your Klaviyo plan. Each plan lets you send a certain number of emails per month and to a certain number of people per campaign. IF you’ve hit your profile limit, your flows won't send until your next billing date.

Hope that helps,

Katherine

Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials