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Contributor I
July 4, 2023
Solved

Are you allowed to change someone's email address if its been entered wrong?

  • July 4, 2023
  • 1 reply
  • 140 views

Looking at some of our hard bounces I can see that some people have entered their email addresses wrong i.e. blahblah@blah.con when it should be .com at the end.  Am I allowed to change this without infringing any compliant rights?

    This topic has been closed for replies.
    Best answer by Bobi N.

    @Janey 

    Last time I checked we were not able to do this.. when we try to edit the email nothing changes. So the solution that we had was add the actual email as new profile and then merge the 2 profiles..

    1 reply

    Bobi N.
    Partner - Platinum
    Bobi N.Answer
    Champion & Partner
    July 5, 2023

    @Janey 

    Last time I checked we were not able to do this.. when we try to edit the email nothing changes. So the solution that we had was add the actual email as new profile and then merge the 2 profiles..

    Head Email Marketing Technician at Flowium