As much as I try I cannot get a segment that allows this:

sounds like this is what you’re looking for:

1. filter for those who can receive marketing because they subscribed 
2. create an and filter to include those who opened/clicked in the time period you’re interested in 
3. create another and filter to include the new subscribers from the date you’re interested in. You want to select the exact list they subscribed to and then use the filter to select the date (i forgot to add the date filter in the first screenshot below)

The red outlines the steps, the orange outlines the conditions youre interested in and the yellow outlines the expected numbers in each group. the black cross out is the field where you specify which list those who subscribed since 23 feb joined on  

the total number of people for the actual segment youre interested in (in this example account) is 0 because no one has subscribed since 23 feb (as seen below). if that date filter isn’t there, it would have been 100, as you see above. 

Hi thank you so much for taking the time to help me.  I'm still not sure I'm getting it (apologies i find following these flows really hard to follow).  I not sure why  i need to mention the list in your no.3 ? (my subscribers all just go to my Email List).  I just want to add on any extra subscribers that may have subscribed between 23rd Feb (when a newsletter went out and 2 march when this one will go out?  Is what I have below what you are saying is correct if so why have i got so many people in the last section where yours had none ? If i leave the last bit as an OR for people who subscribed after 23rd feb the whole segment goes to zero people.  I'm a very confused person! Thank you for your patience. 

​@KimBB - It looks good to me, the “in the List” is more specific since you can “Subscribed to Email Marketing” (but then you may have manually removed them from a List for some reason).  In your case, as I understand it, it shouldn’t make a difference.

Alternatively, it sounds like you’re using this Segment just for am upcoming Campaign, and this is a one time use of this Segment.  If that is the case, another approach when your Segment is too complicated, is you can just create two Segments and then use the Campaigns “include” (or “exclude”) - Klaviyo will automatically remove any duplicates in the same campaign (no one will get two emails if they belong to more than one campaign).  So you can create all your engaged audience, and then create another Segment of folks that subscribed after Feb 23rd. And send to both in the same Campaign.

Hope that helps!

hi thanks for your reply. yes its just for one campaign.  i think its best i don't complicate it further.  I've been warming a brand domain so after this one hopefully i can just keep them more simple and just send to engaged people who are subscribed each time or something!! I don't know why I find the logic so complicated, my brain functions on a different dimension 😅

Thanks so much, that makes sense.  I hadn't realised I could pick two segments at a time. So that’s good to know.  I think most of my confusion came from being given what seems to be the wrong info from support which was frustrating as i spend hours wondering where i was going wrong to realise it was not my mistake. 

yeah you can pick multiple segments/lists when selecting recipients for a one-off campaign ​@KimBB.

You have exclusion criteria as well, for example, you may want to remove recent customers from this campaign you’re intending on sending.

In that case, you’d build a segment of people who

1) can receive email marketing because they subscribed

AND

2) placed an order in the last 3 days. 

Excluding these guys would be especially useful for comms where you share a discount you’re running, for example. Reasoning: Recent customers would (usually) be annoyed at hearing youre running a discount right after they placed an order, so you’d make sure you dont send that communication to them. 

When you want to exclude people, you do it in the section where you select recipients. Naturally, the segment/list has to already be configured. There’s a second field in the send settings after you select who you want to send to, which outlines “exclude” and you just select all the relevant segments/list. In the example above, it would be the one segment “Recent Customers - 3 days” 

Before you hit schedule/send, Klaviyo will show you the expected number of recipients for that campaign. 

thanks for setting that out so clearly, its invaluable having this assistance.  thank you