authenticate with wix

Forum|Forum|3 years ago
March 3, 2023
1 reply
155 views

Hello, I received a message that says klaviyo is no longer able to authenticate with wix. I’m not sure why this happened, I successfully integrated the two yesterday evening. May I have some assistance with this?

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Best answer by Brian Turcotte

Hi @Itspoppin!

If you have access to it, it might be useful to contact Support with this issue because it can often be account-specific. However, here are some ways you could get started troubleshooting this yourself:

Navigate to your Wix integration settings > Click into Data > Manage Integration > Re-authenticate

If that fails, you may have to remove the integration entirely and restart:

Remove integration:
- Navigate to Wix integration settings > Click into Data > Manage Integration > Remove Integration

Re-integrate with Wix:
- How to integrate with Wix.

I hope this helps to get you started, and thanks for using the Community!

- Brian

Brian TurcotteAnswer

Klaviyo Alum

Hi @Itspoppin!

If you have access to it, it might be useful to contact Support with this issue because it can often be account-specific. However, here are some ways you could get started troubleshooting this yourself:

Navigate to your Wix integration settings > Click into Data > Manage Integration > Re-authenticate

If that fails, you may have to remove the integration entirely and restart:

Remove integration:
- Navigate to Wix integration settings > Click into Data > Manage Integration > Remove Integration

Re-integrate with Wix:
- How to integrate with Wix.

I hope this helps to get you started, and thanks for using the Community!

- Brian

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