Skip to main content
K
Contributor I
KiraCM
Contributor I
October 27, 2023

Blocked preview tests and live campaign

  • October 27, 2023
  • 1 reply
  • 51 views

Hi, my colleagues and I are not receiving any preview tests or live campaigns. I have raised this issue with support who are looking into it, and have raised it with Product and Engineering, but wonder if anyone in the community has experienced a similar issue?

    This topic has been closed for replies.

    1 reply

    stephen.trumble
    stephen.trumble
    Klaviyo Alum
    October 27, 2023

    Hey @KiraCM 

    Welcome to the community!

    I was able to chat with our support team about your open ticket and everything they shared with you in the ticket is exactly what I would have offered here. They shared that you have a campaign that is supposed to be sent today, so I understand the urgency. Im going to also ask a peer on the deliverability team for addition support for you to get this solved ASAP!

    I’ll update you here as soon as I have a better response for you, if they don’t updated you first!

    -Stephen
    Terms & ConditionsAccessibility statement

    Links & Resources

    Platforms

    Partners

    Useful Things

    About

    • Terms and Privacy |
      © 2026 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.